Questrade named Best Online Broker in Canada 2021 by MoneySense Fastest growing online brokerage again ranked best overall, cited as # 1 in key categories including client onboarding , customer service, user experience and mobile experience
TORONTO, June 15, 2021 (GLOBE NEWSWIRE) – Questrade – Canada’s fastest growing online brokerage firm – is proud to announce that it has been named Best Online Broker in Canada 2021 through MoneySense. Now in its ninth year, the ranking builds on the analysis provided by Supervisor, a leading Canadian research and consulting firm specializing in the customer experience of digital and direct financial services. Customized for MoneySense to include hundreds of data points, including price, customer service, product offerings and mobile capabilities, Surviscor’s deep dive into the Canadian online brokerage market is cited as the highest ranking definitive online brokers in Canada. As the top pick this year, Questrade scored significantly higher than the thirteen other companies assessed in the report and was praised for its “consistently high level of customer service, an area in which it continues to outperform its industry peers.” . In addition, Questrade maintained its top spot in the mobile experience category and dominated the mobile experience category and the new customer onboarding category in the rankings.
“We are honored to be recognized once again as the best online brokerage in the country by MoneySenseSaid Edward Kholodenko, President and CEO of Questrade. “It celebrates our commitment to constantly innovate, educate and develop new offerings that make a difference in the lives of Canadians. Throughout our history, we have had a clear vision: to provide Canadians with the best investment products, technology and customer service at great value for money, and to help them be successful and secure. financial.
“Over the past year, Canadian investors have embraced online brokerage services at rates not seen since the early 2000s. The outbreak makes sense, given lockdowns from the COVID-19 pandemic have forced many of us to navigate life behind a computer screen. If you work, socialize and shop online, why not invest online too? Said Glenn LaCoste, President and CEO, Surviscor.
Questrade claims the first place in the general classification with a score of 36 points. Other notable wins include a repeat as best in Customer service, in addition to maintaining its position as No. 1 in the mobile experience category, and first place in the inauguration ranking, customer integration category, which explores the overall process and experience of becoming a customer and the initial customer experience. This includes transparency about offers and fees and the account opening experience, as Questrade offers potential and existing customers a clear, streamlined and supported account opening process, regardless of preference. of the device.
Also cited as this year’s best company for user experience (UX), Questrade has been noted for its intuitive online platform and corresponding mobile experience with cutting-edge customization features and functionality, meaning that investors can tailor their experience to their personal preferences. Questrade is also recognized as a leader in transactional experiences, making it easy for investors to buy and trade stocks, ETFs and options.
The company has been recognized as an industry influencer, and as progressive and dedicated to improving customer service. Finally, Questrade was highly regarded for its continued philanthropy and commitment to financial literacy.
More information on the MoneySense rankings are available on https://www.moneysense.ca/save/investing/best-online-brokers-in-canada/.
Questrade (www.questrade.com) is the fastest growing online brokerage firm in Canada. It is transforming the Canadian financial services industry by leveraging technology to reduce fees while providing a viable alternative to traditional financial investment options, enabling Canadians to Keep more of their money. As a leader and innovator in financial services, Questrade is a trusted ally who advocates for consumers, focused on improving value.
With 21 years of challenging the status quo as Canada’s leading non-bank online brokerage, over $ 25 billion in assets under administration and over 200,000 accounts opened each year, Questrade and its companies provide financial products and services: securities and investments in foreign currencies. Questrade has been named one of Canada’s Best Managed Companies for the tenth consecutive year, achieving Platinum status. For more information visit www.questrade.com or on Facebook and Twitter @Questrade. Questrade, Inc. is a registered securities dealer, member of the Investment Industry Regulatory Organization of Canada (IIROC) and member of the Canadian Investor Protection Fund (CIPF).
About Questrade Wealth Management, Inc.
Questrade Wealth Management Inc. (“QWM”) provides professional investment management services through Questwealth Portfolios (www.questrade.com/questwealth-portfolios). QWM is an exempt market dealer, investment fund manager and portfolio manager. QWM is a wholly owned subsidiary of Questrade Financial Group Inc.
For more information, visuals or to arrange an interview or broadcast segment with Questrade President and CEO Edward Kholodenko or COO Stephen Graham contact Susan Willemsen of The Siren Group Inc . Phone. : 416-461-1567 or M: 416-402 -4880. E-mail: [email protected], www.thesirengroup.com and @thesirengroup.